Capabilities / Domain

Privacy, Consent & Compliance

CIAM sits on the most regulated data a company holds: who its customers are. This domain captures, stores, audits, and honors consent, and proves compliance with GDPR, CCPA, and sector rules. For regulated industries it is often the reason CIAM is bought at all.

Core capabilities

Consent capture

Collect explicit consumer consent at the right moments. Capture · Manage

Consent granularity

Fine-grained, per-purpose consent rather than blanket terms. Manage

Consent dashboard & withdrawal

Consumer reviews and withdraws consent, propagated across systems. Manage

Consent audit trail

Long-lived, queryable, evidentiary record of every consent event. Admin

Data subject rights (DSAR)

Support GDPR and CCPA rights to access, delete, and port data. Admin

Regulatory coverage

Built-in workflows for GDPR, CCPA, HIPAA, and other regimes. Admin

Right to be forgotten

Delete consumer data on request, including downstream propagation. Manage · Admin

What to ask a CIAM vendor

• Is consent captured per purpose and in context, or as a single blanket checkbox?
• Can a customer withdraw consent and have it propagate across downstream systems in real time?
• Is there a tamper-evident, regulator-ready audit trail of every consent event?