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Market map / Customer data & identity resolution

Salesforce Data Cloud (Data 360)

Salesforce's enterprise CDP that unifies and resolves customer profiles for activation.

Category
Enterprise CDP
Lane
Customer data & identity resolution
Ownership
Salesforce
HQ
San Francisco, US

Summary

Salesforce's customer data platform (rebranded Data 360 in 2026), unifying and resolving customer data into profiles that power CRM, Marketing Cloud, and analytics. Identity resolution and consent are core to building the unified profile.

Best for

Salesforce enterprises wanting a native CDP feeding CRM and Marketing Cloud.

Consider if

You want a vendor-neutral or warehouse-native CDP.

Strengths

  • Native to the Salesforce platform
  • Identity resolution into unified profiles
  • Feeds CRM, Marketing Cloud, analytics

Considerations

  • Strongest inside the Salesforce ecosystem
  • Enterprise scale and cost

Visit Salesforce Data Cloud (Data 360) →

Related

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